Quality Is Our Promise
We firmly believe that MISSAA offers the highest-quality products on the market today. That’s why we offer a 15-day satisfaction guarantee from missaamall.com.

15-Day Satisfaction Guarantee
We want to be the very best part of your wellness regimen. If you’re not happy with our product, we will make it right. Please request a refund or replacement product within 15 days of purchase.

How to Submit Your Claim
To obtain a refund for a supplement product purchased directly on missaamall.com please email service@missaamall.com and include your name, phone number, order confirmation number, and what we can do better next time.Your refund request must be submitted within 15 days of the date of purchase. All refunds issued will be for the product purchase price.

 

How to request a return
To receive a return for supplementary products purchased directly on Missaamall.Com, please send an email to service@missaamall.com with your name, phone number, order number and our customer service will send you the return address, You need to return the goods according to the address. Your return request must be submitted within 15 days of the purchase date.

 

Something you should Know
We can only accept return requests within 15 calendar days from the time you received your order. We send out an email when the order is delivered, so please refer to that for the date of when your order was delivered. Requests made after 15 calendar days from receipt of order will be rejected.

Some products are not eligible for returns. In those particular cases, we will not be able to accommodate a return.

In order for products to be authorized for a return, the products must be untouched, unused, in the original packaging and in the same condition as they were shipped. There are no exceptions to this.

Opened boxes/bags/wrappings will not be eligible for returns. The original packaging must be returned and must be clear of any damage whatsoever.
If it is a defect of the product itself, we promise to bear the return cost, if it is due to personal subjective issues, please bear the return shipping cost yourself.

Guarantee Guidelines
MISSAA reserves the right to verify information, require valid proof of purchase, request return of product, and to deny guarantee requests in its sole discretion in cases of suspected fraud or if an individual has abused MISSAA’s satisfaction guarantee.

We understand that our customers value convenience and reliability when it comes to shipping and delivery. That's why we offer fast and reliable shipping options to customers around the world. We also offer free shipping on orders over a certain amount, making it even more convenient to purchase our products.

In addition, we stand behind the quality of our products and offer a 15-day satisfaction guarantee. If for any reason you are not satisfied with your purchase, and meet the conditions for returns, we will immediately process your refund.

We believe in providing our customers with the best possible shopping experience, from the moment they place their order to the moment they receive their package. That's why We strive to provide exceptional customer service and support, and are always looking for ways to improve our shipping and delivery processes.